Roberto Carnevale
Staff Engineer | IT Manager | Senior Waterfall Project Leader & Agile Product Owner | ITIL4 Expert
My greatest strengths are my unshakable will and my relentless pursuit of innovations.
I care about continuous professional development because it’s essential for creating value. I have a passion for studying, coding, project management, process simplification, and building connections with people.
In a multinational enterprise, Service Catalogue regular management and the engagement with Service Owners are key to tracking processes and achieving business goals.
SolMan ChaRM process implementation and robust transport management enables the ERP core to be more secure and reliable.
Automation and smart API usage can reduce manual work and cost. Connecting ERP with shipping company enabled a significant parcel cost reduction.
Off-shore partnership are not easy to manage. Growing customer satisfaction from 2.94 to 4.41 over 5 creates real value for the Enterprise.
Lead multi-disciplinary team to create a unique tools for the safety.
Training is safety foundation!
Training is safety foundation!
IT is a black box that must work but IT is the oxygen of our enterprises: open a window for the users promotes trust and push people to grow with IT department.