Certified Competences

ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.

Professional Scrum Product Owner I (PSPO I) certification demonstrates a fundamental level of Professional Scrum Product Ownership, proving an intermediate understanding of the Scrum framework and how to apply it to maximize the value delivered with a product. I also demonstrated an understanding of how to maximize return on investment and optimize the total cost of ownership of a product.
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Conflict Management

Impact and Influence
Conflict Management

Powerful mental tools to help you master tough subjects
MOOCs / Auditor








and Big Data







Software Development on SAP HANA




IBM Domino Administration



IBM Maximo